(00357) 22 460 240
Hours: 8am-1pm Mon-Fri; 2:30pm-5:30pm Mon-Fri


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Terms and Conditions

Please read these terms and conditions of sale carefully. If you do not agree to or understand any of these terms and conditions please do not purchase any products from ARIMEC INSTALLATIONS LTD e-commerce site. By accepting delivery of the products described in ARIMEC INSTALLATIONS LTD e-commerce site invoice or other relative documentation, customer agrees to be bound by and accepts these terms and conditions.

"The Company", "We", "Our" or "Us" refers to ARIMEC INSTALLATIONS LTD.
"You", "Your", "Customer" or "Client" refers to the buyer who places an order on ARIMEC INSTALLATIONS LTD e-commerce site.


These General Terms and Conditions apply to all purchases of products through ARIMEC INSTALLATIONS LTD e-commerce site and for all information, documents, graphics, films for which music and/or other services which are displayed within.

Drawings, depictions, images, pattern collections, details, technical data, dimension and performance descriptions shown in ARIMEC INSTALLATIONS LTD e-commerce site are non-binding and are subject to change. We reserve our rights to eventual product changes /replacements.

For optimum use of ARIMEC INSTALLATIONS LTD e-commerce site, for smooth running of eventually placing articles in the e-commerce site shopping cart and payment procedures, please amend your browser settings to allow both cookies as well as pop-ups.
The general Terms & Conditions of sales, are established and operating under the Cyprus Law. All the transactions performed within the Company's e-commerce Website are controlled by the Cyprus Law (L156(I)2004 & L97(I)2007). 

More information regarding the e-commerce Law can be found in  “Epixirite Diadiktiaka” ("Business Online") a Programme belonging to the Ministry of Energy, Commerce, Industry and Tourism in Cyprus.

Contractual conclusion

By virtue of the presentation of our goods, you are invited to submit your request in the form of a purchase order. By accepting your offer we will send you a purchase confirmation by email within about one hour. By the same token we shall also inform you by return email if we are not able to accept your order.

In the event that despite the acceptance of your order, goods are eventually not available, we have the right to withdraw from the agreement. In this event we will inform you promptly about the non-availability of the ordered goods and if you have already paid for these, we shall immediately reimburse in full. All order quantities accepted apply to standard household quantities.

Please note that online sale of our goods within our e-commerce site may only be performed within the free boundaries of the Republic of Cyprus.

Pricing Information

All pricing is subject to change without prior notice. We reserve the right to make adjustments to pricing, products and service offerings for reasons including, but not limited to, changing market conditions, product discontinuation, product unavailability, manufacturer price changes and errors in advertisements.


All orders are subject to product availability and ARIMEC INSTALLATIONS LTD cannot guarantee that it will be able to fulfill Customer's orders even though an item's status indicates availability at the time of purchase.


Prices include VAT. Payment may be made using ONLY PAYPAL or cash on delivery only for orders over €100. The goods shall remain our property and shall not be dispatched before payment has been received in full.
After the payment is successfully completed, the order and information are saved. The language used for the payment is English. The customers are able to access their order after that has been succesfully completed from the "Your Account" section, on the main menu of the website.

Delivery and shipping charges

Delivery shall be made to the delivery address specified by the ordering party.
All delivery requests will be carried out and delivered to your door by courier. The delivery charge is FREE on all orders over €100. For purchases under €100 the delivery charge is €5.95 (VAT included).
All delivery requests will be carried out and delivered to your door by a representative of ARIMEC INSTALLATIONS LTD.
Installation of the goods is NOT included.

Errors & Omissions Disclaimer

The Company makes every effort to ensure the accuracy of the information published in ARIMEC INSTALLATIONS LTD e-commerce site. However, the documents and graphics published on this site may contain typographical errors or technical inaccuracies. We make no representations about the suitability of the information and graphics presented on this site. All documents and graphics are provided "as is" without warranty of any kind.

If an error is made and a product is listed at an incorrect price, we shall maintain the right to refuse or cancel any orders placed at the incorrect price. If the order has been confirmed and charged to your credit card, we shall issue a credit in the amount of the incorrect price.

Reservation of title

ARIMEC INSTALLATIONS LTD, reserves the title to the purchased product, up until the final settlement of the amount in the delivery agreement.

Defect warranty and liability

The guarantee period for products purchased through ARIMEC INSTALLATIONS LTD e-commerce site is usually 24 months from the invoice date and may vary depending on the manufacturer of the product. In the event of a guarantee claim, the products must be presented directly to ARIMEC INSTALLATIONS LTD. Any costs of return of goods shall be made by the customer. The guarantee extends to all defects which appear during the agreed guarantee period, insofar as these are demonstrably attributable to poor material or defective manufacture. At the discretion of the seller, the liability shall be limited to the repair, the replacement or the reimbursement of the invoice sum of the defective goods. Further claims of the buyer shall be excluded. In particular, ARIMEC INSTALLATIONS LTD shall not be liable for damages attributable to improper installation or improper use, or natural wear, or for damages which do not arise in the object of the delivery itself (consequential harm caused by a defect). Any modifications or repair work performed without our consent or the written consent of the manufacturer as well as failure to adhere to the General Terms and Conditions shall abrogate the warranty liability.

Protection of personal data

All personal data will be handled in a confidential manner. The data required to arrange the business transaction will be stored and will be forwarded to affiliated companies only within the framework of the settlement of the order.


Privacy Policy

Collection and Use of Information

We will not share, rent, or sell your personal information to any outside parties or for marketing purposes, except as outlined in this policy, in the sharing section below.ARIMEC INSTALLATIONS LTD collects information from you (such as your name, shipping and billing address, email address, etc.) to process orders and serve you better with suitable information, such as order confirmations and other useful information. Information collected includes your name (or your company name), shipping address, billing address, telephone numbers and e-mail address. We also require you to submit a username and password of your choice for your future access to your account information. To safeguard that your user name and password remain confidential, DO NOT share this information with anyone.


In order to process your orders placed on this website, you must first complete the registration form. During registration, you will be required to provide your contact information, which includes your name, e-mail address, telephone number and street address. This information is used to provide you with order confirmations and order status updates via e-mail.


Most of the information collected in the registration process will be used to process orders. If there is trouble processing an order, we will use your contact information to get in touch with you. We will NOT ask you to provide any financial information such as credit card number, since the payments are processed using ONLY PAYPAL.


ARIMEC INSTALLATIONS LTD e-commerce site does use cookies and will set and access these cookies on your computer to allow you to buy and interact at the site. We reserve the right to modify our Privacy Policy statement at any time, so please review it frequently. If we make any changes they will be posted to this privacy statement.


Order Procedure

ARIMEC INSTALLATIONS LTD gives you the opportunity to shop online from the comfort of your house or office at any time. Just follow the next simple steps and make your online purchases quick and easy:

1. Visit our E-Shop or choose from the different subcategories the Product Category from which you would like to purchase items and then click on the Add to Cart button underneath the item. The selected item has now been placed in your Cart and you can see an overview of your Cart on the left of the page. There you can edit (add or remove) the items in your Cart.

2. After that you can continue shopping by selecting more items or you can proceed to the Checkout. By clicking on the Checkout button, the login page will open and then you will have to submit your Email address and Password if you are already registered, or you can register to create an account which takes only a few seconds.

3. Before your order is completed, you will be able to go to your Account and perform any changes you like to your personal information (to do this click on "My Account"). You will also be able to review your order and make any changes to your order’s content, like delete one or more products from your shopping cart, add more products or increase or decrease the quantity of the selected products. To do this you can click on “Edit your Cart” or “My Cart” and you will be able to modify your order accordingly as explained in the “Withdrawal and Cancellation” Section.

4. Next, you will be redirected to the billing and shipping information where you can select a billing address and a shipment address (these can be either different or the same).

5. The next step is the shipping method. The delivery charge is FREE on all orders over €100. For purchases under €100 the delivery charge is €5.95 (VAT included). More details regarding shipping charges can be found in the “Delivery and Shipping Charges” Section. The said shipping charges are only valid for purchases performed within the free boundaries of the Republic of Cyprus. For enquiries and orders from other countries, please contact us via email at eshop@arimec.eu and we will sort out the delivery method and cost.

6. You can then select the Payment method from the “Payment Information” Section. The two options available are payment via PayPal and Cash on Delivery (Cash on Delivery option is only available for orders above €100).

7. At this point you can review your order and in order to place your order you have to agree with the Terms and Conditions. Please read the Terms and Conditions carefully and tick the box. Then click the Place Order button.

8. You are almost done. You will now be redirected to the secure page of PayPal and after your successful payment the system will redirect you to our website. You will then receive an email confirmation with your order details and an invoice of your payment. After that, all you have to do is wait for your order to arrive at your doorstep.

9. Our system will save your order in your Account, where you will be able to review and check your current and old orders whenever you like.

10. You will be able to place and review your order in both English and Greek language. However, at the payment stage you will be redirected to the PayPal page which is only available in English.

11. If you need any assistance or any further information regarding our Online Shop, please do not hesitate to contact us by calling us at (00357) 22460240 or by sending us an email to eshop@arimec.eu 


Shipping Information

Your orders will be shipped directly to your door by a representative of ARIMEC INSTALLATIONS LTD. The delivery charge is FREE on all orders over €100. For purchases under €100 the delivery charge is €5.95 (VAT included).

Only deliveries shall be made using our means. Installation of the goods is NOT included.
All orders will be usually shipped the next 2-3 working days between the hours of 8am and 4pm depending upon the availability of the products. The courier will call you before delivery to confirm that you are at the address you have specified. Please note that there might be a small delay in shipping might occur during holiday periods e.g. Christmas, Easter, and summer.


Withdrawal and Cancellation

During your order procedure and prior to your payment through PayPal, you will be able to remove part or all of the items from your shopping cart by pressing the delete button which is next to each of your products in your shopping cart. Also, you will be able to modify the quantity of items in your cart (add/ remove/ increase quantity/ decrease quantity). To do this you can click on “Edit your Cart” or “My Cart” and you will be able to modify your order accordingly (you can click on "Edit" to modify the quanity of the item or click on the bin to the right "Remove item" to remove the item completely from your cart).

If for any reason you would like to cancel your order, you can do so within 14 days from the day of the item receipt, by sending us a written notification requesting cancellation with all the order details.

This means that you can return any unopened goods, in their original condition and undamaged packing within 14 days of the date of the cancellation and a full credit note or full refund will be issued for the price the item was originally paid. You can find more information regarding returns in the “Returns Policy” Section.

More information regarding the Consumers Right Law can be found here L133(I)2013 (greek version only).

Returns Policy

Unopened goods, in their original and undamaged packing may be returned within 14 days after they have been delivered to you and a full credit note will be issued. The return costs must be borne by the ordering party. In the event that you exercise your right of return of the goods, the purchase agreement shall lapse at the time of the receipt of the same goods at ARIMEC INSTALLATIONS LTD e-commerce site.

Return of faulty items

If you receive a faulty item(s) or a package with contents that have been damaged in transit, you can return the item(s) to us within 14 days after they have been delivered to you and a replacement will be arranged or a full credit note will be issued. In the event that you exercise your right of return of the goods, the purchase agreement shall lapse at the time of the receipt of the same goods at ARIMEC INSTALLATIONS LTD e-commerce site.


Supervisory Authority and Professional Association

ARIMEC INSTALLATIONS LTD is a registered member of ETEK (Technical Chamber of Cyprus) (http://www.etek.org.cy/)


Customer Service & Complaints

For any enquiry, information or for any complaints please contact us via:
Email: eshop@arimec.eu
Telephone: (00357) 22460240
Fax: (00357) 22480198,  (00357)22460954
Or visit us at: 13A&B, Michalakopoulou Street, Nicosia, 1075, Cyprus (Monday - Friday 08:00-13:00, 14:30-17:30 Cyprus Time)

Company Registration No. CY12041006O

VAT No. CY10041006M

Το σχέδιο περιλαμβάνεται στο Σχέδιο Δράσης 2007-2009 του Εθνικού Προγράμματος Παραγωγικότητας 2007-2013 και συγχρηματοδοτείται από το Ευρωπαϊκό Κοινωνικό Ταμείο και τον Κρατικό προϋπολογισμό στο πλαίσιο του Επιχειρησιακού Προγράμματος «Απασχόληση, Ανθρώπινο Κεφάλαιο και Κοινωνική Συνοχή» 2007-2013.